… [As] the tech letter [from Google, Yahoo, etc.] shows, while the language they resort to is the time-honored liberal discourse between security and freedom, in fact the balance they care about is the balance between corporate profits, government power, and customer complacence. It is not necessarily a problem to tip over from freedom to security, as long as government surveillance doesn’t begin to cause unrest among their customers such that they lose their profit machine.
Presumably “being sensible” means not undermining “trust in the Internet,” which makes total sense, when your business profits depend on your customers’ trust in the Internet. So the appeal from the tech companies to the USG, in essence, is to continue their collaboration with the corporations to mine and acquire as much data as possible, but to be less obtrusive, less extreme, less confrontational about it. One way to do so, is to re-institute strict controls on which persons are the focus of data collection.
This is the quintessential neoliberal environment: corporations and the government converge to strip the focus away from rights so as to have better control over individuals. But at the moment that corporate profit is threatened, corporations no longer act in complete concert with the state, but rather each “institution” (the government and corporations) battle each other for control over consumers/citizens.
I think there’s a different (or another) red herring … : It is the red herring of “interests.” In other words, the discourse of interests distracts the “public” conversation from naming several realities (i.e. this is what is NOT printed as part of the official record, as in Reuters or the NYT; it doesn’t mean that many of us don’t see it).
1) It distracts us from being able to identify the struggle over the limits of surveillance as being about the limits of corporate power versus the state’s power and not, as its typically articulated, to protect persons/subjects/consumers/citizens.
2) This struggle is better understood as that between corporate interests for profit and (managing its customers’ behaviors for that purpose) v. government interests to acquire all information as a mode of securing control over subjects and companies.
In other words, the struggle between the tech companies and the government is over managing individual actions en masse, and by extension, its dialectical counterpart: consumers’/subjects’ resistance to being managed.
And this battle reflects the red herring of interests: The discourse of “interests” saturates the public conversation, such that privacy is no longer a relevant question. In fact, the prime concern that governs state actions is “its” own interests. This makes more sense if we revert to the assumption that the state’s interest is in its own survival, not that of its subjects/citizens. The corporations have their own interests in mind is obvious, but their interests are profits as extracted through the control/management of consumers’ actions (such as through Google’s and Facebook’s data collection methods, which in turn are enhanced by targeting personalized ads at each user, which in turn extracts more information about user behavior.
The issue at stake is not about principles, or ethics, or privacy per se. Rather, the real concern—from the perspective of the tech companies is their profits being lost. That is the tipping point that shifts the balance away from profit in the service of overwhelming government desire to know everything that’s going on. That interest was okay, so long as the public (customers) didn’t know (or didn’t focus so much on) the fact that their information was being handed over in volume by the tech companies. But when that knowledge threatens to drive away their customer base, then the “balance” qua fine-tuning has been lost. [READ]